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How hj77 Handles Your Personal Information

This privacy policy explains what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby.

Account DataPayment PrivacyCookie ControlsData RetentionContact Rights
hj77 How hj77 Handles Your Personal Information
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Account Security

Your account is protected by password hashing and OTP verification on login. We flag unusual access patterns and may ask you to re-verify before processing a withdrawal.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to see which parts of the lobby you visit. You can adjust cookie preferences from the banner on your first visit.

Retention Period

We keep account and transaction records for as long as required by applicable law. When you close your account, non-mandatory data is deleted within a reasonable period after closure.

Requesting Changes

To correct, export or delete your data, contact us via live chat or email with your registered account details. We will verify your identity before acting on the request.

PRIVACY CONTACT

Reach Us About Your Data

Email Support Send your data request or privacy question to our support address. We aim to respond within a few business days and will confirm receipt of your request.
Live Chat Open the chat widget from any page in your account. Identify your query as a privacy matter and our team will route it to the right person.
Account Settings Some data preferences — like marketing contact opt-out — can be changed directly inside your account settings without contacting support.

Common Questions About Your Privacy

We collect your name, email address, phone number and the credentials you create. We also log your device type and IP address to protect your account from unauthorised access.

We record transaction references and masked payment identifiers passed by the payment gateway. We do not store your full wallet number or PIN at any point in the process.

Yes. Contact us via live chat or email with your account details and request deletion. We will remove non-mandatory data after verifying your identity, subject to any legal retention requirements.

Some details can be changed in account settings directly. For identity-linked fields, contact support via live chat and we will guide you through the verification and correction steps.

We do not sell your data. We share only what is necessary with payment processors like bKash, Nagad and Rocket, and with service providers who help us operate the platform securely.

We use session cookies for login continuity and analytics cookies to understand lobby usage. You can manage non-essential cookie preferences through the banner shown on your first visit.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.