How This FAQ Works for You
This page covers the questions we hear most from people in Bangladesh — how to fund an account, how withdrawals are processed, what to do if a payment doesn't reflect, and how to reach us when something isn't clear. Deposits via bKash, Nagad, or Rocket are the most common path: open your wallet app, send to the account number shown on the
deposit screen, confirm with your PIN, and the balance usually reflects within a short window. Withdrawals follow a verification step — we check that the wallet number on your account matches the one you're sending to, which keeps your funds secure. If you're accessing from Dhaka or anywhere else in Bangladesh, the process is the same on mobile or desktop. For anything
not covered here, our support team is reachable directly.
- bKash
- Nagad
- Rocket